Get ticket history
REST API
Get ticket history
Returns ticket metadata and a chunk of ticket messages for the API key company. If the response contains nextChunkStartMessageId, pass it as chunkLastMessageId to load the next chunk.
Required API key scope: read.
GET
Get ticket history
Authorizations
Public API key generated in the YoLead UI.
Unix timestamp in milliseconds. Requests must be signed within a 5-minute window.
Hex HMAC-SHA256 signature over <timestamp>.<raw_body> using the API secret.
Path Parameters
Ticket id. MongoDB ObjectId represented as a 24-character hexadecimal string.
Pattern:
^[0-9a-fA-F]{24}$Example:
"64f000000000000000000001"
Query Parameters
Cursor returned as nextChunkStartMessageId by the previous history response.
Minimum string length:
1Response
Ticket history.